Shipping & Delivery

Shipping & Delivery Policy

At Shoppverse, we are committed to delivering your orders safely, securely, and as quickly as possible. We work with trusted courier partners across India to ensure a smooth and reliable shopping experience.

Please read our Shipping & Delivery Policy carefully before placing your order.

1. Order Processing

  • Orders are usually processed within 1–2 business days after order confirmation.
  • Every order goes through quality checks before dispatch to ensure you receive the best shopping experience.
  • Once your order has been shipped, you will receive tracking details via SMS and/or Email.

2. Shipping Coverage

We currently deliver across India through our trusted courier partners.

Delivery availability may vary depending on your PIN code and courier serviceability.

3. Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 4–7 Business Days
  • Remote Areas: 5–8 Business Days

Important Notice

During major sales, festive seasons, product launches, or periods of exceptionally high demand, order processing and dispatch may take longer than usual.

In such cases, your order may take up to 10–12 business days to be shipped before it is handed over to the courier partner.

Once dispatched, delivery will follow the normal courier timeline based on your location.

We sincerely request our customers to maintain patience during sale periods, as our team works hard to process every order carefully while maintaining our quality standards.

We always strive to dispatch orders as quickly as possible, but occasional delays may occur due to:

  • High order volume
  • Logistics or courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen operational circumstances

We appreciate your patience and understanding.

4. Shipping Charges

  • Free Shipping is available on eligible products and promotional offers.
  • If any shipping charges are applicable, they will be clearly displayed during checkout before payment.

5. Order Tracking

As soon as your order is dispatched, you will receive a tracking link via Email and/or SMS.

You can use the tracking details to monitor the real-time status of your shipment.

6. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed due to:

  • Customer unavailable
  • Incorrect address
  • Incorrect contact details
  • Delivery refusal

the shipment may be returned to our warehouse.

Please ensure your mobile number and delivery address are correct while placing your order.

7. Incorrect Address

Customers are responsible for providing complete and accurate shipping information.

Shoppverse will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete customer details.

8. Damaged, Missing or Incorrect Products

If you receive:

  • A damaged package
  • A missing item
  • An incorrect product

please contact our support team within 48 hours of delivery.

For faster resolution, kindly provide:

  • Order Number
  • Clear product photos
  • Packaging photos
  • Unboxing video (recommended)

9. Customer Support

If you have any questions regarding shipping or delivery, feel free to contact us.

Website: https://shoppverse.in

Email: shopverse390@gmail.com

Phone: +91 1800 20 3020